Shipping and Returns


All shipments are made via UPS and only available within the Continental United States. Orders submitted after 12/17 are not guaranteed delivery by December 25th. Special shipping arrangements can be made by contacting us directly at:

Sendall Chocolates

Telephone:(412) 231-1472

Any fees associated with special shipping needs will be determined by the specifications of the order.

Most orders ship in 5 business day from the order date. To ensure product freshness your order may be shipped using temperature-controlled packaging and will not be shipped during weekends or extended holidays. Each order is prepared and shipped with the highest standards of product quality and may not be eligible for some shipping methods.


If for some reason your order does not meet your satisfaction, please contact us within 48 hours of receiving the shipment. We will gladly replace, exchange or refund your order.